(Number 7: It is not allowed to use my Lap Band card at Ryan's so that I can pay for a smaller portion. I nicely explained to the manager that I eat like a 1 year old and she nicely stated that to many people were printing weight loss cards off the Internet and they getting 10 plates of food. To bad a few jerks ruined it for people who honestly need some accommodations. So eating at Ryan's for dinner on Seth's birthday will probably not happen again. (I have a cute credit card sized card that asks a restaurant to allow me to have a child's portion since I have had weight loss surgery. Sort of a cool card. Also if I am ever hurt and unconscious it is stated on there that I have the Lap Band, when and by whom with their 800 number. Let me know if you ever want to see it or if I am passed out you can get it out of my wallet for the EMT) LOL)
So last night I decided that I was going to send them a nice note and let them know I was a little frustrated with their policy of not allow individuals to use a permanent card to get a reduced price at their establishment. I was very nice and professional and today this is the email I got back from them that sort of frustrated me.
Thank you for inquiring about discounts for Gastric Bypass or Lap Band patients at our restaurants. We can certainly understand and empathize with your request for a discount because of your situation. We try to be fair to all of our other adult guests by charging one price that we feel is a great value for the dining experience that we offer. We receive many requests for discounts and while we would love to honor them all, we are a business and we have to provide programs that treat all of our guests fairly and equally. You can be assured that we continue to focus on offering our guests a value-priced meal every day which includes a wide variety of entrees, side dishes, salads and desserts.
Case # 311821